Terms of Service | IMSPARES

Last updated: January 1, 2025

These Terms of Service ("Terms") govern your use of the IMSPARES website at imspares.com and any purchases made through us. By using our website, you agree to these Terms.

Products and Descriptions

We make every effort to ensure product descriptions, compatibility information, and specifications are accurate. However, we do not warrant that descriptions are error-free. If a product you receive does not match its description, please contact us for a resolution.

Pricing and Payment

All prices are quoted in USD unless otherwise stated.
Prices are subject to change without prior notice.
A formal quotation is valid for the period stated on the quote (typically 30 days).
Payment must be received before shipment unless otherwise agreed in writing.

Orders and Shipping

Orders are confirmed upon receipt of payment.
Shipping times are estimates and not guaranteed delivery dates.
Risk of loss transfers to the buyer once goods are handed to the shipping carrier.
Import duties, taxes, and customs fees are the responsibility of the buyer.

Returns and Warranty

Defective parts may be returned within the warranty period for replacement or refund.
Parts must be unused and in original condition for non-defect returns.
Custom-ordered or machined parts are non-returnable.
Contact us before returning any product to receive a return authorization.

Compatibility

While we list compatible machines for each part, it is the buyer's responsibility to verify part compatibility before ordering. We recommend confirming the part number matches your machine's requirements. Our support team is available to assist with part identification.

Limitation of Liability

IMSPARES shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products. Our total liability shall not exceed the purchase price of the product in question.

Intellectual Property

All content on this website, including text, images, logos, and technical data, is the property of IMSPARES and protected by applicable intellectual property laws. Machine brand names mentioned on this site are trademarks of their respective owners.

Changes to These Terms

We reserve the right to update these Terms at any time. Changes take effect when posted on this page. Continued use of the website after changes constitutes acceptance of the updated Terms.

Contact Us

For questions about these Terms, please contact us.