Privacy Policy
Last updated: January 1, 2025
IMSPARES ("we", "us", or "our") operates the website imspares.com. This Privacy Policy explains how we collect, use, and protect your information when you visit our website.
Information We Collect
Information You Provide
When you contact us, request a quote, or use our forms, we may collect:
- Name and company name
- Email address
- Phone number
- Shipping address
- Details about parts or machines you inquire about
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address and approximate location
- Browser type and device information
- Pages visited and time spent
- Referring website or search terms
How We Use Your Information
We use your information to:
- Respond to quote requests and inquiries
- Process and fulfill orders
- Provide customer support and technical assistance
- Improve our website and product offerings
- Send relevant product updates (only with your consent)
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only with:
- Logistics and shipping partners (to fulfill orders)
- Payment processors (to complete transactions)
- Service providers who assist our operations (under strict confidentiality)
Cookies
Our website may use essential cookies to ensure proper functionality. We do not use tracking cookies for advertising purposes.
Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications at any time
Contact Us
If you have any questions about this Privacy Policy, please contact us.